I clicked on "ask me later" or "decline", but now I want to sign up for mobile banking.
Once you are logged in to your online banking account, click the Profile tab to enroll, then Select Manage Device(s). Select the best option for you (Text, Mobile Browser or Downloadable App).
I changed my phone and/or phone number and now the app doesn't work.
Each phone needs to be registered. Once you are logged in, click on the Profile tab then select Manage Device(s). Add a new device and update the information. You will receive a text message with a code to register the phone.
What is the Profile tab for?
Manage your email addresses, passwords, security questions, enroll in e-statements, enroll in Mobile Banking and nickname your accounts.
What is Mobile Deposit and how does it work?
Mobile Deposit allows you to deposit a check into your checking or savings account from your mobile phone. Simply take a front and back picture of the check with a camera-enabled smart phone.
How do I enroll for Mobile Deposit?
The process is simple! Click on the Enroll Now link and complete the requested information.
Is there any limit to the dollar amount of the check and per day limits?
$5000.00 per check and $5000.00 per day.
What kind of Mobile device will work for Mobile Deposit?
Any iPhone iOS4 or newer and Android 2.2 or newer with 2.0+ Megapixel camera.
Is there a fee for Mobile Deposit?
Yes, $0.50 per check that will be billed at the end of the month.
Will I be charged from my mobile provider?
Your standard mobile data charges may apply.
Do I need to endorse my check?
Yes, you are required to write the words "For Mobile Deposit Only to Pine Country Bank Acct #___________" on the back of the check you are depositing and you must endorse it as well.
Do I need to bring the check to the bank after I submit it for deposit using the mobile deposit feature?
No, do not bring the check into the bank after you submit the deposit. We recommend that you keep the check for 30 days or until your monthly statement to confirm the deposit. Then destroy the check by shredding.
Will I be able to view checks that have been deposited?
Yes, the checks will be viewable to you for 30 days.