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    Terms & Conditions

Thank you for your interest in Pine Country Bank Online Banking service. Our primary goal is to provide quality products and services to accommodate our customers.

THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING MOBILE BANKING SERVICES (including Mobile Deposit) ACCESSING OR REQUESTING ACCOUNT INFORMATION THROUGH ONLINE OR MOBILE BANKING CONSTITUTES AND SHALL BE DEEMED TO BE AN ACCEPTANCE OF THE TERMS AND CONDITIONS IN THIS AGREEMENT AND AGREEMENTS SPECIFIC TO THE SERVICE.

Please carefully review the following disclosure information and click "I agree" to proceed to the application page. Please contact a Pine Country Bank representative with any questions.

MOBILE DEPOSIT TERMS AND CONDITIONS

This Mobile Check Deposit User Agreement ("Agreement") contains the terms and conditions for the use of Pine Country Bank Mobile Check Deposit and/or other remote deposit capture services that Pine Country Bank or its affiliates ("Pine Country Bank", "us," or "we") may provide to you ("you," or "User"). Other agreements you have entered into with Pine Country Bank, including the Deposit Account Agreement or any other electronic banking services agreement, as applicable to your Pine Country Bank account(s), are incorporated by reference and made a part of this Agreement.

  1. Services:
    The mobile remote deposit capture services ("Services") are designed to allow you to make deposits to your checking, savings, or money market savings accounts from home or other remote locations by scanning checks and delivering the images and associated deposit information to Pine Country Bank or Pine Country Bank’s designated processor.
  2. Acceptance of these Terms:
    Your use of the Services constitutes your acceptance of this Agreement. This Agreement is subject to change from time to time. We will notify you of any material change via e-mail, text message, or on our website(s) by providing a link to the revised Agreement or by an online secure message. You will be prompted to accept or reject any material change to this Agreement the next time you use the Service after Pine Country Bank has made the change. Your acceptance of the revised terms and conditions along with the continued use of the Services will indicate your consent to be bound by the revised Agreement. Further, Pine Country Bank reserves the right, in its sole discretion, to change, modify, add, or remove portions from the Services. Your continued use of the Services will indicate your acceptance of any such changes to the Services.
  3. Limitations of Service:
    When using the Services, you may experience technical or other difficulties. We will attempt to post alerts on our website or send you a text message to notify you of these interruptions in Service. We cannot assume responsibility for any technical or other difficulties or any resulting damages that you may incur. Some of the Services have qualification requirements, and we reserve the right to change the qualifications at any time without prior notice. We reserve the right to change, suspend or discontinue the Services, in whole or in part, or your use of the Services, in whole or in part, immediately and at any time without prior notice to you.
  4. Hardware and Software:
    In order to use the Services, you must obtain and maintain, at your expense, compatible hardware and software as specified by Pine Country Bank from time to time. See Pine Country Bank.com for current hardware and software specifications. Pine Country Bank is not responsible for any third party software you may need to use the Services. Any such software is accepted by you as is and is subject to the terms and conditions of the software agreement you enter into directly with the third party software provider at time of download and installation.
  5. Fees:
    A fee will be charged for the Service. You are responsible for paying the fees for the use of the Service. Any fee that is charged will be disclosed prior to your deposit, and will be posted during the statement cycle to the account that received the deposit. Current fees are listed on our Miscellaneous Fee Schedule, which is available from any bank employee upon request. Pine Country Bank may change the fees for use of the Service at any time pursuant to the section titled "Acceptance of these Terms" above. You authorize Pine Country Bank to deduct any such fees from any Pine Country Bank account in your name.
  6. Eligible items:
    You agree to scan and deposit only "checks" as that term is defined in Federal Reserve Regulation CC ("Reg. CC"). When the image of the check transmitted to Pine Country Bank is converted to an Image Replacement Document for subsequent presentment and collection, it shall thereafter be deemed an "item" within the meaning of Articles 3 and 4 of the Uniform Commercial Code.
    You agree that you will not scan and deposit any of the following types of checks or other items which shall be considered ineligible items:
    • Checks payable to any person or entity other than the person or entity that owns the account that the check is being deposited into
    • Checks containing an alteration on the front of the check or item, or which you know or suspect, or should know or suspect, are fraudulent or otherwise not authorized by the owner of the account on which the check is drawn
    • Checks payable jointly, unless deposited into an account in the name of all payees.
    • Checks previously converted to a substitute check, as defined in Reg. CC.
    • Checks drawn on a financial institution located outside the United States.
    • Checks that are remotely created checks, as defined in Reg. CC.
    • Checks not payable in United States currency.
    • Checks dated more than 6 months prior to the date of deposit.
    • Checks or items prohibited by Pine Country Bank’s current procedures relating to the Services or which are otherwise not acceptable under the terms of your Pine Country Bank account.
    • Checks or drafts which require an authorization procedure prior to negotiation, such as fleet services checks, commonly known as T-Chek or Com-Check items.
    • Cheks with any endorsement on the back other than that specified in this agreement.
    • Checks that have previously been submitted through the Service or through a remote deposit capture service offered at any other financial institution.
    • Checks or items that are drawn or otherwise issued by the U.S. Treasury Department
  7. Endorsements and Procedures:
    You agree to restrictively endorse any item transmitted through the Services as "For Mobile Deposit Only” or as otherwise instructed by Pine Country Bank. You agree to follow any and all other procedures and instructions for use of the Services as Pine Country Bank may establish from time to time.
  8. Receipt of Items:
    We reserve the right to reject any item transmitted through the Services, at our discretion, without liability to you. We are not responsible for items we do not receive or for images that are dropped during transmission. An image of an item shall be deemed received when you receive a confirmation from Pine Country Bank that we have received the image. Receipt of such confirmation does not mean that the transmission was error free, complete or will be considered a deposit and credited to your account. We further reserve the right to charge back to your account at any time; any item that we subsequently determine was not an eligible item. You agree that the Bank is not liable for any loss, costs, or fees you may incur as a result of our chargeback of an ineligible item.
  9. Availability of Funds:
    You agree that items transmitted using the Services are not subject to the funds availability requirements of Federal Reserve Board Regulation CC. In general, if an image of an item you transmit through the Service is received and accepted before 4:00 pm Central Standard Time on a business day that we are open, we consider that day to be the day of your deposit. Otherwise, we will consider that the deposit was made on the next business day we are open. Funds deposited using the Services will generally be made available the first business day following the day of deposit. Pine Country Bank may make such funds available sooner based on such factors as credit worthiness, the length and extent of your relationship with us, transaction and experience information, and such other factors as Pine Country Bank, in its sole discretion, deems relevant.
  10. Disposal of Transmitted Items:
    Upon your receipt of a confirmation from Pine Country Bank that we have received an image that you have transmitted. You agree to retain the check for 30 calendar days from the date of the image transmission. After 30 days, you agree to destroy the check that you transmitted as an image, mark it "VOID", or otherwise render it incapable of further transmission, deposit, or presentment. You agree to take steps to safeguard the check and protect it from being used for a purpose other than intended. During the time the retained check is available, you agree to promptly provide it to Pine Country Bank upon request.
  11. Deposit Limits:
    We may establish limits on the dollar amount and/or number of items or deposits from time to time. If you attempt to initiate a deposit in excess of these limits, we may reject your deposit. If we permit you to make a deposit in excess of these limits, such deposit will still be subject to the terms of this Agreement, and we will not be obligated to allow such a deposit at other times. The current daily dollar limit is $5,000.00 per business day. There is no daily or monthly statement cycle limit on the number of items, as long as the respective dollar limits are not exceeded. Daily and monthly deposit limits may vary for users of other services, such as to Pine Country Bank On Site Deposit and Pine Country Bank Merchant Services.
  12. Presentment:
    The manner in which the items are cleared, presented for payment, and collected shall be in Pine Country Bank’s sole discretion subject to the Bank Services Agreement or Commercial Bank Services Agreement governing your account.
  13. Errors:
    You agree to notify Pine Country Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 30 days after the applicable Pine Country Bank account statement is sent. Unless you notify Pine Country Bank within 30 days, such statement regarding all deposits made through the Services shall be deemed correct, and you are prohibited from bringing a claim against Pine Country Bank for such alleged error.
  14. Errors in Transmission:
    By using the Services, you accept the risk that an item may be intercepted or misdirected during transmission. Pine Country Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors.
  15. Image Quality:
    The image of an item transmitted to Pine Country Bank using the Services must be legible, as determined in the sole discretion of Pine Country Bank. Without limiting the foregoing, the image quality of the items must comply with the requirements established from time to time by Pine Country Bank, ANSI, the Board of Governors of the Federal Reserve Board, or any other regulatory agency, clearinghouse or association.
  16. User Warranties and Indemnification:
    You warrant to Pine Country Bank that:
    1. You will only transmit eligible items.
    2. You will not transmit duplicate items.
    3. You will not re-deposit or re-present the original item.
    4. All information you provide to Pine Country Bank is accurate and true.
    5. You will comply with this Agreement and all applicable rules, laws and regulations.
    6. You are not aware of any factor which may impair the collectability of the item.
    You agree to indemnify and hold harmless Pine Country Bank from any loss for breach of this warranty provision.
  17. Cooperation with Investigations:
    You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions
  18. Termination:
    We may terminate this Agreement at any time and for any reason. This Agreement shall remain in full force and effect unless and until it is terminated by us. Without limiting the foregoing, this Agreement may be terminated if you breach any term of this Agreement, if you use the Services for any unauthorized or illegal purposes or you use the Services in a manner inconsistent with the terms of your Bank Services Agreement, Commercial Bank Services Agreement or any other agreement with us.
  19. Enforceability:
    We may waive enforcement of any provision of this Agreement. No waiver of a breach of this Agreement shall constitute a waiver of any prior or subsequent breach of the Agreement. Any such waiver shall not affect our rights with respect to any other transaction or to modify the terms of this Agreement. In the event that any provision of this Agreement shall be deemed to be invalid, illegal, or unenforceable to any extent, the remainder of the Agreement shall not be impaired or otherwise affected and shall continue to be valid and enforceable to the fullest extent permitted by law.
  20. DISCLAIMER OF WARRANTIES:
    YOU AGREE YOUR USE OF THE SERVICES AND ALL INFORMATION AND CONTENT (INCLUDING THAT OF THIRD PARTIES) IS AT YOUR RISK AND IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND AS TO THE USE OF THE SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES (i) WILL MEET YOUR REQUIREMENTS, (ii) WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) ANY ERRORS IN THE SERVICES OR TECHNOLOGY WILL BE CORRECTED.
  21. LIMITATION OF LIABILITY:
    YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER LOSSES RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICES INCURRED BY YOU OR ANY THIRD PARTY ARISING FROM OR RELATED TO THE USE OF, INABILITY TO USE, OR THE TERMINATION OF THE USE OF THIS SERVICES, REGARDLESS OF THE FORM OF ACTION OR CLAIM (WHETHER CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE), EVEN IF Pine Country Bank HAS BEEN INFORMED OF THE POSSIBILITY THEREOF.

ELECTRONIC FUNDS TRANSFER AGREEMENT AND DISCLOSURES

The conditions set forth in this section apply to all of the Electronic Funds Transfers Services offered by the bank, including those described herein, unless otherwise indicated.

Electronic funds transfers are electronic transfers of money to or from your deposit account with us. This form states your and our rights and responsibilities for electronic fund transfers. In this form, the words "you" and "your" mean each and alt who sign as applicants and any users of the service. The words "we'', "us" and "our" mean the Financial Institution.

Other EFT Transactions. You may access certain account(s) you maintain with us by other EFT transaction types as described below.

Electronic Check Conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your account using information from your check to pay for purchases or pay bills. Electronic check conversion is a payment process in which a merchant or other payee (after obtaining your authorization) uses your check to gather routing, account, and check number information to initiate a one-time EFT. When information from your check is used to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment. This type of EFT transaction involving a consumer account is covered by the Electronic Funds Transfer Act and this disclosure. A description of the transaction will appear on your statement.

Re-presented Check Transactions and Fees. You may authorize a merchant to electronically collect a fee associated with the re-presentment of a check that is returned due to insufficient or unavailable funds. The resulting fee transaction, if debited as an EFT form a consumer account is covered by the Electronic Funds Transfer Act and this disclosure. When a merchant re-presents a check electronically, that transaction is not covered by the Electronic Funds Transfer Act and this disclosure. A description of the transaction will appear on your statement.

Liability for Unauthorized Transfers. Tell us AT ONCE if you believe your card, ATM PIN, POS card or PIN, Audio Response PIN, or online banking PIN has been lost or stolen or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within sixty (60) days after you receive a statement that shows any transfers that you did not make, you can lose no more than $50.00 if your card is lost or stolen and someone used your card without your permission. In addition, if your statement shows transfers that you did not make, including those made by card code or other such means, tell us at once. If you do not tell us within sixty {60) days after you receive the statement, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. If you believe that your card or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call (320) 584-5522, or write us at PINE COUNTRY BANK, 412 N. Hwy 10, P 0 Box 25, Royalton, MN 56373. You should also call the number or write this address if you believe a transfer has been made using the information from your check without your permission.

Illegal Transactions. You may not use your ATM, POS, or Debit Card, or other access device for any illegal or unlawful transaction, and we may decline to authorize any transaction that we believe poses an undue risk of illegality or unlawfulness. Notwithstanding the foregoing, we may collect on any debt arising out of any illegal or unlawful transaction.

Business Days. For purposes of these electronic funds transfer disclosures, our business days are Monday through Friday. Holidays are not included.

Stop Payments on ATM, POS, or Debit Card Transactions. You may not place a stop payment order on any ATM, POS, or debit card transaction.

Documentation.

Periodic Statement. You will get a monthly account statement from us, unless there are no transactions in a particular month. In any case, you will get a statement at least quarterly. You will get a quarterly statement from us on your savings account if this is the only account you have and the only possible electronic transfer to or from the account is a preauthorized deposit.

Terminal Receipt. You can got a receipt at the time you make a transfer to or from your account using one of our ATMs or a POS terminal. However, receipts for transactions of $15.00 or less may not always be available.

Direct Deposits. If you have arranged to have direct deposits made to your account at least once every sixty (60) days from the same person or company, you can call us at (877) 584-5858 to find out whether or not the deposit has been made.

Our Liability for Failure to Make Transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions.

We will NOT be liable for instance;
If, through no fault of ours, you do not have enough money in your account to make the transfer.
If the money in your account is subject to legal process or other claim restricting such transfer.
If the transfer would go over the credit limit on your overdraft line.
If the ATM where you are making the transfer does not have enough cash.
If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
If circumstances beyond our control (such as fire or flood) prevent the transaction, despite reasonable precautions that we have taken.

There may be other exceptions stated in our agreement with you.

ln Case of Errors or Questions About Your Electronic Transfers. Telephone us at (320) 584-5522, or write us at PINE COUNTRY BANK, 412 N. Hwy 10, P 0 Box 25, Royalton, MN 56373 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.

Tell us your name and account number (if any).

Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account.

If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the first deposit to the account was made, the error involves a new account. For errors involving new accounts, point of sale debit card transactions, or foreign-begun transactions, we may take up to ninety (90) days to investigate your complaint or question. For new accounts, we may take up to twenty (20) business days to credit your account for the amount you think is in error.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

If a notice of error involves unauthorized use of your point of sale debit card with the VISA logo when it is used as a VISA point of sale debit card, we will provide provisional credit within five (5) business days after you notify us instead of within ten (10) or twenty (20) business days. We may withhold providing this accelerated provisional credit, to the extent allowed under applicable law, if the circumstances or account history warrants the delay.

Confidentiality. We will disclose information to third parties about your account or the transfers you make;
Where it is necessary for completing transfers; or
To verify the existence and condition of your account upon the request of a third party, such as a credit bureau or merchant; or
To comply with government agency or court orders;
or If you give us your written permission.

Personal Identification Number (PIN). The ATM PIN, POS PlN or Audio Response PIN is for security reasons. The numbers are confidential and should not be given to anyone else or listed on the card. You must keep your numbers safe. You agree not to give your ATM PIN, POS PIN or Audio Response PIN to anyone.

Notices. All notices from us will be effective when we have mailed them or delivered them to your last known address on our records. Notices from you will be effective when we receive the notice at our telephone number or address shown in this Agreement. We may change the terms and conditions for any EFT service. We will mail notice to you at least twenty-one (21) days before the effective date of any change, as required by law. Use of EFT service is governed by regulations and any future changes to those regulations.

Enforcement. If you or we bring a legal action to enforce this Agreement or to collect amounts owing as a result of any Account transaction, the party who wins will receive reasonable attorneys' fees and costs, including fees on any appeal, to the extent allowed by law.

Cancellation of ATM, POS and Audio Response Services. You agree that we may cancel this Agreement and your use of the ATM Card, POS or Audio Response services, if:

You breach this or any other agreement with us;

We have reason to believe that there has been an unauthorized use of your ATM PIN, POS card or PIN or Audio Response PIN;

We notify you or any other person on your account that we have cancelled or will cancel this Agreement. You or any other person on your account can cancel this agreement by notifying us in writing.

Service is cancelled the first business day after we receive your written notice. Cancelling this Agreement will not affect your or our rights and responsibilities under this Agreement for transactions begun before the agreement is cancelled.

Delay. There may be a delay between the time you make a deposit and when you can withdraw the money. You should review our Funds Availability Policy to find out when you can withdraw money that you deposit at ATMs.

Completing Transactions.

We may refuse to complete a transaction:
If you do not have enough money in your account; or
If you would go over your credit limit; or
If it would lower your balance to less than the required balance; or
If it would require us to change the money that we hold for the account.